Privacy Policy for Pushparides in Ahmedabad

Welcome to Pushparides Privacy Policy

Welcome to the Privacy Policy of Pushparides, your trusted self-drive car rental and ride-sharing service in Ahmedabad. At Pushparides, we are committed to protecting your personal information and ensuring a secure experience as you explore the vibrant streets of Ahmedabad. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, mobile app, or services. By using Pushparides, you agree to the practices described in this policy.

We value your trust and strive to maintain transparency about how your information is handled. Whether you're renting a car for a day or using our ride-sharing options, your privacy is our priority. This policy is designed to comply with applicable data protection laws in India and to provide you with control over your personal information. If you have any questions, please contact our support team.

1. Information We Collect

Pushparides collects various types of information to provide and improve our services in Ahmedabad. The data we gather falls into the following categories:

• Personal Information: When you register or book a vehicle, we collect your name, email address, phone number, address, and payment details.
• Driver’s Information: To rent a self-drive car, we require your driver’s license number, driving history, and identification proof (e.g., Aadhaar or PAN card).
• Usage Data: We collect information about your interactions with our platform, including booking history, vehicle preferences, and location data via GPS.
• Device Information: Details such as your IP address, browser type, and device ID are collected when you access our website or app.
• Optional Information: You may choose to provide additional data, such as feedback or marketing preferences, to enhance your experience.

We only collect data that is necessary to deliver our services and improve your experience with Pushparides in Ahmedabad.

2. How We Use Your Information

The information we collect is used for several purposes to ensure you receive the best service from Pushparides:

• Service Delivery: To process your bookings, verify your identity, and provide self-drive cars or ride-sharing services in Ahmedabad.
• Payment Processing: To handle transactions and manage security deposits securely through our payment gateway.
• Improvement and Analytics: To analyze usage patterns, optimize our fleet, and enhance the Pushparides platform based on your feedback.
• Communication: To send you booking confirmations, updates, and promotional offers (if you opt-in).
• Safety and Compliance: To ensure compliance with traffic laws and to investigate any reported incidents or violations.

Your data helps us tailor our services to meet the needs of Pushparides users in Ahmedabad, ensuring a personalized and efficient experience.

3. How We Share Your Information

Pushparides does not sell your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We partner with third-party vendors (e.g., payment processors, cloud storage providers) to operate our services, and they may access your data only as needed.
• Legal Requirements: We may disclose your information if required by law, such as to comply with a court order or government request in Ahmedabad.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to this Privacy Policy.
• Safety Concerns: We may share data with authorities if it’s necessary to protect the safety of our users or the public.

We implement strict agreements with third parties to ensure your data is handled securely and in accordance with this policy.

4. Data Security

Protecting your information is a top priority at Pushparides. We employ the following measures to safeguard your data:

• Encryption of sensitive data, such as payment details and personal identifiers, using industry-standard protocols.
• Regular security audits and updates to our systems to prevent unauthorized access.
• Restricted access to your data, limited to authorized personnel who need it to perform their duties.
• Secure storage of data on servers located in India, compliant with local regulations.

While we take every precaution, no online transmission is completely secure. We encourage you to protect your account credentials and report any suspicious activity immediately.

5. Your Rights and Choices

As a Pushparides user in Ahmedabad, you have the following rights regarding your data:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You may ask us to update or correct inaccurate data.
• Deletion: You can request the deletion of your data, subject to legal retention requirements.
• Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe link in our emails.

To exercise these rights, please contact us at info@pushparides.in. We will respond to your request within a reasonable timeframe, typically 30 days.

6. Cookies and Tracking Technologies

Pushparides uses cookies and similar technologies to enhance your experience on our platform. These include:

• Essential Cookies: To enable core functionality, such as logging in and booking a vehicle.
• Analytics Cookies: To track usage patterns and improve our services in Ahmedabad.
• Marketing Cookies: To deliver personalized advertisements (with your consent).

You can manage your cookie preferences through your browser settings or our website’s cookie consent tool. Note that disabling cookies may affect some features of Pushparides.

7. Children’s Privacy

Pushparides does not knowingly collect personal information from children under the age of 13. Our services are intended for individuals aged 18 and above. If we become aware of unintended data collection from a minor, we will take steps to delete it promptly.

Parents or guardians should monitor children’s use of our platform and contact us if they have concerns.

8. International Data Transfers

Currently, Pushparides stores and processes your data within India. However, if we engage international service providers in the future, we will ensure that your data is protected under appropriate safeguards, such as standard contractual clauses, in compliance with Indian data protection laws.

We will notify you of any changes to data storage locations via updates to this Privacy Policy.

9. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including:

• Providing our services and managing your account.
• Complying with legal obligations, such as tax or safety regulations in Ahmedabad.
• Resolving disputes or enforcing our Terms and Conditions.

After these periods, we will securely delete or anonymize your data to protect your privacy.

10. Changes to This Privacy Policy

Pushparides may update this Privacy Policy to reflect changes in our data practices or legal requirements. We will notify you of significant updates through our website or email. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

We encourage you to review this page periodically to stay informed about how Pushparides protects your data in Ahmedabad.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us:

• Email: info@pushparides.com
• Phone: +91 8128270110
• Address: 111, 1st Floor, Khusi Arcade, Near Khodiyar Mandir, Nikol, Ahmedabad - 380038

Our customer support team is available 24/7 to assist you with any privacy-related matters at Pushparides.